Port operations
Port formalities and operations are handled, including ship’s arrival and departure, coordination with port authorities, cargo handling, passenger operations, owners request and crew management.We handle all vessels operation subject to the Client’s appointment instructions and agreed KPI’s.
Document management
We take care of the preparation and processing of the documents necessary for the entry and exit of ships from a port, such as SOF, cargo manifests, customs documents, bills of lading, security certificates etc, processing of import clearance and On-Board delivery service for ship spares.
Representation of shipowners
In many cases, the shipping agency acts as the representative of shipowners in foreign ports. It liaises between the shipowner and the port authorities, customers and other stakeholders, and ensures that the interests of the shipowner are protected.
Protective Agency
MASM operates as protective agent believing in transparency, as this is one of our core values. We offer a scalable service to Vessels Owners (OPA) and Charterers (CPA) in expediting a port call.We help our Clients with our full knowledge of Madagascar Ports and provide solutions to the challenges they face. Our experiences and our records help us understand these challenges and set priorities, share knowledge of what works, and measure progress. And that’s where we can help.
Our Services
Our Services
Monitoring and organization of the stopover
Administrative and commercial procedures. Formality and control of import-export operations. The effective organization and monitoring of a ship's call is essential to ensure smooth and efficient management of port operations. In this article, we will take a close look at the different steps involved in monitoring and organizing a port call by a shipping agency.
Shipowner's service
We are essential intermediaries between shipowners and the various players in the supply chain. Provide services for the crew (crew change, medical assistance,). Receive and ship goods for the shipowner. Negotiate with port and maritime authorities. Serve ship supplies (FW, waste collection, …).
Ship charter
Chartering allows shippers to move their goods from one point to another efficiently and profitably. . We play a key role as intermediaries between shipowners and shippers, facilitating the chartering process. Provision of ships for the transport of goods (petroleum product, container, conventional).
Our engagements
Our engagements
Sharing of ethical values and principles: Foundations of our sustainable and responsible growth
Our growth and sustainability cannot be conceived without sharing a common heritage of ethical values and principles, which must inspire and guide the actions of all company employees. The following priority action principles are also essential to our success as a responsible company:
- Compliance with the highest levels of safety and security requirements in the exercise of our activities, as well as the protection of health and the environment.
- Compliance with the strictest standards in terms of integrity, in particular through the fight against corruption, fraud and anti-competitive practices.
Respect for the environment: Protecting the world of tomorrow.
The Earth is a closed system and we have only one Planet.
MASM emphasizes the importance of sustainable development and respect for the environment. We are determined to raise awareness of environmental issues among our employees, customers and society as a whole, by organizing awareness campaigns and training. Together, we are working towards a sustainable future, where protecting the environment is a top priority to preserve our planet and ensure the prosperity of future generations.
Towards Sustainable Development: Integrating Core Values
In the field of sustainable development MASM has been committed for several years now and takes into account the fundamental values:
- Profitability: We are committed to achieving sustainable profitability by focusing on operational efficiency, constant innovation and environmental sustainability.
- Social Equity: MASM aims to promote social equity by creating opportunity, ensuring inclusion, and improving the quality of life for all individuals, while fostering a respectful and caring environment.