Milestones
Milestones
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Years of experience
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Vessel handled
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Customers & Partners
Ports covered
Manager's words
Manager's words
“When we look at the Shipping Business, the future looks bright. With the extensive research being undertaken to design the ships of future, all the actors in shipping industry work together on reducing shipping’s climate impact and continually embracing sustainability. For the same opportunities in a similar market, we always work together at MASM on creating an organizational culture to continually spot purpose, values, behaviors and working practices. Sharing these values enable us to strengthen company’s brand equity and ensure our competitiveness and sustainability in an increasingly competitive and globalized environment. As always, we remain dedicated to our Clients’ success, set the standard of trust and adapt to the permanent changes in our environment while remaining faithful to our Principles. MASM is now more strategically focused, more committed to equity and more actions moving sustainably.”
Razaka Janisen | Co-Managing Director
About Us
MASM is a shipping agent specialized in managing and coordinating operations related to vessel calling at port. We have been able, with conviction and professionalism, to cultivate proven know-how, consolidated by a team with extensive experience and highly professional and to drive progress in respect of people, teamwork and commitment.
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Services
We offer a range of essential services to ensure the smooth running of port and logistics operations.
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Expériences
As an expert in the shipping industry, we have extensive knowledge of regulations and procedures related to shipping.
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Partners
MASM often benefit from an extensive network of partners in the maritime sector, which allows them to provide services in different ports and regions of the world.
Port operations
Port formalities and operations are handled, including ship’s arrival and departure, coordination with port authorities, cargo handling, passenger operations, owners request and crew management.We handle all vessels operation subject to the Client’s appointment instructions and agreed KPI’s.
Document management
We take care of the preparation and processing of the documents necessary for the entry and exit of ships from a port, such as SOF, cargo manifests, customs documents, bills of lading, security certificates etc, processing of import clearance and On-Board delivery service for ship spares.
Representation of shipowners
In many cases, the shipping agency acts as the representative of shipowners in foreign ports. It liaises between the shipowner and the port authorities, customers and other stakeholders, and ensures that the interests of the shipowner are protected.
Protective Agency
MASM operates as protective agent believing in transparency, as this is one of our core values. We offer a scalable service to Vessels Owners (OPA) and Charterers (CPA) in expediting a port call.We help our Clients with our full knowledge of Madagascar Ports and provide solutions to the challenges they face. Our experiences and our records help us understand these challenges and set priorities, share knowledge of what works, and measure progress. And that’s where we can help.
Our Services
Our Services
Monitoring and organization of the stopover
Administrative and commercial procedures. Formality and control of import-export operations. The effective organization and monitoring of a ship's call is essential to ensure smooth and efficient management of port operations. In this article, we will take a close look at the different steps involved in monitoring and organizing a port call by a shipping agency.
Shipowner's service
We are essential intermediaries between shipowners and the various players in the supply chain. Provide services for the crew (crew change, medical assistance,). Receive and ship goods for the shipowner. Negotiate with port and maritime authorities. Serve ship supplies (FW, waste collection, …).
Ship charter
Chartering allows shippers to move their goods from one point to another efficiently and profitably. . We play a key role as intermediaries between shipowners and shippers, facilitating the chartering process. Provision of ships for the transport of goods (petroleum product, container, conventional).
Our engagements
Our engagements
Sharing of ethical values and principles: Foundations of our sustainable and responsible growth
Our growth and sustainability cannot be conceived without sharing a common heritage of ethical values and principles, which must inspire and guide the actions of all company employees. The following priority action principles are also essential to our success as a responsible company:
- Compliance with the highest levels of safety and security requirements in the exercise of our activities, as well as the protection of health and the environment.
- Compliance with the strictest standards in terms of integrity, in particular through the fight against corruption, fraud and anti-competitive practices.
Respect for the environment: Protecting the world of tomorrow.
The Earth is a closed system and we have only one Planet.
MASM emphasizes the importance of sustainable development and respect for the environment. We are determined to raise awareness of environmental issues among our employees, customers and society as a whole, by organizing awareness campaigns and training. Together, we are working towards a sustainable future, where protecting the environment is a top priority to preserve our planet and ensure the prosperity of future generations.
Towards Sustainable Development: Integrating Core Values
In the field of sustainable development MASM has been committed for several years now and takes into account the fundamental values:
- Profitability: We are committed to achieving sustainable profitability by focusing on operational efficiency, constant innovation and environmental sustainability.
- Social Equity: MASM aims to promote social equity by creating opportunity, ensuring inclusion, and improving the quality of life for all individuals, while fostering a respectful and caring environment.
Partners
Partners
Frequently Asked Questions
Frequently Asked Questions
Detailed information will be provided on sea freight rates based on cargo, route, vessel size and other factors. Conditions of carriage, such as payment terms, responsibilities of parties and deadlines, will also be explained.
Information will be provided on the necessary documents, such as bills of lading, commercial invoices, certificates of origin, customs declarations, etc. It can also help prepare and process these documents in compliance with customs regulations.
We have a thorough knowledge of port rules and regulations. It will provide information on vessel entry and exit formalities, security requirements, environmental restrictions, reporting requirements, etc.